- 234 567 8912
- support@roxthemes.com
Your chauffeur will be waiting in the arrivals hall with a name board, ready to greet you. You’ll also receive their contact details in advance for a smooth connection.
We track all flights in real time. If your flight arrives early, your chauffeur will adjust accordingly and be there to meet you.
No worries — we monitor flight statuses closely. If you’re unable to update us, we’ll still track your arrival and ensure your chauffeur is ready when you land.
Travel time varies based on traffic. Typically, Heathrow to Central London takes around 45–60 minutes, and Gatwick around 60–90 minutes.
Simply let us know as soon as possible. We’ll update your booking and ensure your chauffeur is scheduled for the correct time.
Yes, all standard airport parking fees and tolls are included in your quoted fare — no hidden charges.
We recommend arriving 2 hours before short-haul flights and 3 hours before long-haul departures. We’ll help you plan your pickup accordingly.
Your chauffeur will track your flight in real time and adjust the pickup time to match your actual arrival — no extra effort required on your part.
No. All our chauffeurs strictly follow speed limits and road regulations to ensure a safe and smooth journey.
Absolutely. Our chauffeurs are trained to drive smoothly and with care, prioritising your comfort at all times.
Yes. Discretion and confidentiality are core values at Platine Chauffeurs. Your privacy is always respected.
Only if you initiate the conversation. Our chauffeurs are polite, professional, and understand when to allow a quiet journey.
Never. Our chauffeurs do not use phones while driving, except via hands-free for essential navigation or communication related to the service.
Yes. Opening doors and assisting passengers is part of our premium service and professional etiquette.
Of course. Your chauffeur will assist with loading and unloading luggage to ensure a seamless experience.
Yes. All Platine chauffeurs wear professional attire, including a suit and tie, to reflect our premium standards.
Yes, you’re welcome to book multiple trips for different dates or destinations. Each journey can be tailored to your individual needs.
Yes. You’ll receive a notification or a message when your chauffeur is on location, ensuring a smooth and timely pickup.
Booking is simple — visit our website, fill in the online booking form, or contact us directly by phone or email. Our team will handle the rest.
Only if you initiate the conversation. Our chauffeurs are polite, professional, and understand when to allow a quiet journey.
Book your premium chauffeur experience today and travel London in unmatched luxury and comfort.